Help the Agent Team Better Manage Email and
Improve Email Processing Efficiency by 48%

Shared Inbox and
Multi-agent Collaboration

Bring multiple email addresses and buyer messages of e-commerce
platform into shared inbox, let the agent team coordinate together
and avoid switching login mailboxes.

Automate Your Email Support

Agent skill group, smart rules assignment routing, reply template and
knowledage base... help automate the entire mail support workflow
and increase efficiency.

Measure Your Support with
Data Statistics

Provide powerful statistical reports for mail support:
viewing key indicators such as workload/mail status/resolution
time, positioning problem types and optimizing service response.